FAQ: Quality

 

Q1. Are my parts inspected?

Q2. What QC does Unison Tek do?

Q3. What inspection machines/instruments does Unison Tek use?

Q4. What if I am not happy with the goods received, what should I do?

Q5. Can Unison Tek provide certs?

Q6. Can I get samples before production run?

 

 

A1. Are my parts inspected?

For sure. Quality is our top priority here at Unison Tek. We only send our parts that passed inspection/QC so no worries at all!

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A2. What QC does Unison Tek do?

We utilize SPC, PCP, IPQC and PPAP. We can also do 100% inspection for your order upon request.

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A3. What inspection machines/instruments does Unison Tek use?

Unison Tek’s Inspection Equipment List:

 - CMM x 2

 - Height gage x 4

 - Profile projector x 3

 - Hardness tester x 1

 - Roughness tester x 2

 - Concentricity gage x 1

 - Micrometer x 20

 - Thread gages, Ring gages, Plug gages at different specifications

 - Calipers

   Click here for detail information of the above listed inspection equipment.

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A4. What if I am not happy with the goods received, what should I do?

We take full responsibility of the parts we made. After confirming the cause of defect or why the parts are not preferable, we can either rework or build new parts for you.

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A5. Can Unison Tek provide certs?

Yup, please let us know the certs you need during the quoting process. We can provide material cert (or data sheet for plastic parts), plating cert, inspection report, C of C, PPAP…etc.


*Please note that the cost of PPAP depends on the level and quantity of the samples required. 

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A6. Can I get samples before production run?

Of course! Let us know the sample quantity you would like to recieve and we can quote it for you. We can also discuss how to credit the sample fee back to you once the parts are approved and we begin  producing mass production for you.

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